Internal Technology Resident
Provide internal IT support for Google employees across all major (and minor) hardware/software platforms.
Work across departments to improve Google workflows through technology.
Assist in college recruiting events.

Sr. Resident Advisor
On-staff mentor for 10 other Resident Advisors.
Responsible for educational programming in conjunction with a team of Senior Resident Advisors for all dorms on campus.

Resident Advisor
Para-professional counselor/advisor for approximately 50 undergraduate residents.
Work in a team environment with 28 other RAs to create innovative and fun educational opportunities for students.

Writing Tutor
Provided structural, content and mechanical analysis of writing assignments.

Supplemental Instruction Leader
Conduct weekly group tutoring sessions in target area; identify and refer struggling students to appropriate academic support services.

ITS Helpdesk Technician
Troubleshoot basic IT problems for faculty and staff, both over the phone and at a walk-up window.

Client Support Intern
Work with approximately 1500 city employees to resolve all end-user IT issues.
Responsible for all desktop support escalations.

Tech Support Representative
Provide L1 tech. support for Sears/Kmart retail stores in a high-volume call center.
Responsible for taking internal escalations and mass issue tracking.
Assist with internal training.